Local pre-publication draft. The Seller has not confirmed an additional refund promise or the checkout process. Complete this policy with the final offer and obtain a review for the countries where the product will be sold.

Withdrawal and Refund Information

Last reviewed: 2 October 2026

1. Statutory consumer rights

For consumers in the EU, distance contracts for digital content generally carry a 14-day withdrawal period. Nothing in this policy limits rights that cannot legally be excluded, and national rules may affect how they apply. Before payment, the live checkout must explain the applicable right, time limit, and procedure.

2. Digital content supplied immediately

For digital content not supplied on a physical medium, the EU withdrawal exception only applies where its legal conditions are met. These include the consumer's prior express consent to begin supply during the withdrawal period, acknowledgement that the right will be lost, and confirmation of the contract where required. A blanket "no refunds" statement does not replace those steps or remove statutory rights. See the Consumer Rights Directive.

3. Additional refund policy

No additional commercial refund period or money-back guarantee has been approved for this draft. The final Seller policy, applicable statutory rights, and the method for submitting a request must be confirmed and displayed before the offer goes on sale.

4. How to request help

For a purchase or access issue, contact everydayfamilyguides@gmail.com and include your order reference if you have one. The final checkout should also explain whether requests are submitted to the Seller or through the checkout provider.

5. Before publication

The Seller must confirm the legal entity, markets served, checkout wording for immediate digital supply, any extra refund promise, support route, and the applicable consumer-law requirements. This local draft is not a substitute for that review.